Refund policy
Last updated November 3, 2026
We want Harmony Plus to be worth it. If it isn’t, getting your money back should be easy.
Bought on the web or a computer
Ask within 14 days of any payment — the first one or a renewal — and you’ll get a full refund, no questions asked. Write to us with the email you used to pay, or reply to your receipt email from Paddle, our reseller. support@harmonyhousehold.app
Refunds go back to the card or account you paid with. Your bank may take 5–10 days to show it. Once refunded, Plus ends for your household and the free app keeps working as before — nothing you’ve added is lost.
Bought in the Android app
Purchases made through Google Play are refunded by Google under Google Play’s refund policy. You can request one from your Google Play order history, and we’re happy to help if you write to us.
Cancelling
You can cancel at any time — on the web from the Plus page in Household settings, or in the Android app from Google Play subscriptions. Plus stays on until the end of the period you’ve paid for, and you won’t be charged again.
Help
We answer within 2 business days. support@harmonyhousehold.app